Energy Implementation Specialist
Customer Success
Implementation
São Paulo, SP
On-site
TRACTIAN is transforming the industrial world by empowering frontline maintenance workers to achieve more. We’ve fused cutting-edge hardware with innovative software into one powerful platform, disrupting legacy systems and delivering smarter, faster solutions for our clients.
Understanding and managing energy systems, water consumption, electrical energy consumption, thermal systems, and industrial process automation;
Conduct energy consumption analyses, identify cost reduction and savings opportunities, make technical correlations between different production variables, aiming to understand, explain, and optimize energy use in industries;
Read, understand, and explain single-line diagrams and industrial electrical systems fluently;
Capable of handling different industrial verticals, responsible for the client portfolio, and providing proactive support to the Sales Engineer, Customer Success, and Sales teams;
Prospect, understand, analyze, and bring opportunities for feature and product development to internal TRACTIAN teams;
Lead technical discussions with clients about product updates and future needs;
Maintain excellent relationships with clients (internal and external), seeking opportunities for commercial expansion and long-term relationships;
Knowledgeable about machinery and industrial processes;
Utilize the TRACTIAN platform and solutions for client demonstrations, being able to conduct brief training sessions and usage exemplifications of the solution;
Prepare, commission, and be responsible for clients' energy diagnostics;
Create energy performance indicators (EPIs) and production/energy KPIs;
Monitor and analyze product performance in client environments, generating insights and opportunities for the client and the TRACTIAN Sales team;
Available for travel and client visits and participation in trade shows and events;
Create, develop, and update technical documents;
Provide specific training for internal and external clients;
Quantify and verify (M&V) electrical variables, providing valuable insights for product development and client relations;
Provide technical support to the TRACTIAN Sales and Sales Engineering teams, creating customized solutions for clients' diverse needs;
Document, update, and showcase best practices and success cases regarding energy efficiency;
Familiar with and apply ISO 27001 and ISO 50001 guidelines, capable of creating correlations between standard topics and clients' industrial applications, as well as energy audit systems;
Calculate Return on Investment (ROI) and Payback Period (PPB);
Generate reports, make presentations with this focus to support the client in substantiating multi-product commercial expansions;
Knowledgeable about Industrial Automation as well as communication protocols used in the industry such as Modbus RTU, Ethernet, Profibus, Modbus TCP, among others;
Knowledge in demand analysis, load factor, power factor, and harmonics of consumer units.
Bachelor's degree in Electrical Engineering, Energy Management, or related fields.
5+ years experience in energy management or related sectors.
Solid understanding of energy monitoring technologies and IoT solutions.
Strong communication and negotiation skills, with the ability to present complex solutions clearly.
Willingness to travel for client meetings and product demonstrations.
Certified Measurement and Verification Professional (CMVP)
Certified Efficiency Valuation Organization (EVO)
Experience with asset monitoring and maintenance technologies.
Advanced technical or sales certifications.
Fluent in English.
• Competitive salary and stock options
• Optional fully funded English / Spanish courses
• 30 days of paid annual leave
• Education and courses stipend
• Employee Giving
• Earn a trip anywhere in the world every 4 years
• Day off during the week of your birthday
• Up to R$1.000/mo for meals and remote work allowance
• Health plan with national coverage and without coparticipation
• Dental Insurance: we help you with dental treatment for a better quality of life.
• Gympass and Sports Incentive: R$300/mo extra if you practice activities
If you want to build a ship, don't organize people to collect wood, assign them tasks, and give orders. Instead, teach them to long for the vast and endless sea.
Antoine Saint-Exupery