Solutions Engineer
Sales
Remote
Poznań, PL
Why join us
Tractian is the Physical AI for asset-heavy industries, now valued at $1.4B and trusted by more than 2,000 facilities worldwide. We’re taking on the world’s trillion-dollar downtime problem by building the hardware, AI, and software that give frontline workers real control over the machines that run the planet.
Sales at Tractian
Tractian’s Solutions Engineering team is where industry expertise meets the sale. Partnering with our Account Executives, our Solutions Engineers work directly with maintenance managers, reliability engineers, and plant leadership to show exactly how AI-powered condition monitoring and predictive maintenance will raise reliability, increase uptime, and deliver ROI in their operation. They lead technical evaluations, prove value on the plant floor, and help win partnerships with industry leaders like Tesla, Micron, John Deere, and Bosch.
What you'll do
As a Solutions Engineer at Tractian, you’ll bring your technical and industrial expertise to the front line of every deal. Partnering with our Account Executives, you’ll work with maintenance managers, reliability engineers, plant managers, and operations leaders to uncover their biggest challenges, show them how AI-powered condition monitoring and predictive maintenance solve those challenges, and prove the impact in uptime, reliability, and performance. You’ll lead technical evaluations, guide customers through deployment decisions, and turn interest into lasting partnerships.
Responsibilities
- Engage with enterprise prospects and customers to understand asset tracking, condition monitoring, and maintenance requirements, positioning Smart Trac as a high-value technical solution.
- Lead technical discovery and deliver tailored product demonstrations that clearly articulate Smart Trac’s technical capabilities, business impact, and return on investment.
- Partner closely with Account Executives to support new business and expansion opportunities throughout the pre-sales cycle.
- Use HubSpot CRM to document technical requirements, support pipeline accuracy, and track pre-sales activities.
- Collaborate with internal engineering, product, and implementation teams to design customer-specific solutions and ensure feasibility.
- Prepare and deliver technical responses to RFPs, RFIs, and other enterprise procurement processes.
- Monitor industry trends, customer use cases, and competitive solutions within asset tracking and maintenance technologies.
- Capture customer feedback and technical insights to support continuous product improvement and enhance customer satisfaction.
Requirements
- Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, or a related technical field, or equivalent professional experience.
- 3+ years of experience in solutions engineering, preferably in asset monitoring, IoT, or related technology sectors.
- Strong technical aptitude with the ability to understand complex systems and clearly explain technical concepts to both technical and non-technical stakeholders.
- Experience supporting enterprise B2B sales cycles, including technical discovery, solution design, and customer-facing presentations.
- Ability to articulate business value and return on investment when presenting technical solutions.
- Excellent communication, presentation, and stakeholder-management skills in a professional, enterprise environment.
- Willingness to travel as required within the region to support customer meetings, demonstrations, and pilots.
Compensation & Benefits
- Full-time employment with statutory social insurance contributions
- Paid vacation, plus public holidays
- Employee capital plan with employer match
- International travel for company kick-off events at our global headquarters
- Wellhub Membership – Access a wide range of gyms and training programs
- Long-Term Benefit – After four years of service, enjoy a fully funded trip anywhere in the world
If you want to build a ship, don't organize people to collect wood, assign them tasks, and give orders. Instead, teach them to long for the vast and endless sea.
Antoine Saint-Exupery