Deal Desk Analyst
GTM Operations
GTM Strategy & Ops
São Paulo, SP
Remote
Why join us
TRACTIAN is transforming the industrial world by empowering frontline maintenance workers to achieve more. We’ve fused cutting-edge hardware with innovative software into one powerful platform, disrupting legacy systems and delivering smarter, faster solutions for our clients.
Global GTM Operations Team
At TRACTIAN, the GTM Operations team is a global department that supports our GTM teams across the U.S., Brazil, and Mexico. We are a foundational team building the data infrastructure, systems, and processes that support our GTM organization and directly impact the customer experience.
What You’ll Do:
As the Deal Desk lead, you will manage the deal desk and renewal function for the Brazil Sales team — currently our largest region. You will support the Sales and Customer Success teams in structuring and approving deals, coordinating renewal workflows, ensuring pricing consistency, and serving as a connective layer between frontline teams and back-office systems.
Responsibilities
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Analyze and structure sales and renewal agreements to meet customer needs and internal policies.
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Evaluate deal profitability, compliance risks, and revenue recognition impact.
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Guide Sales and CS teams on pricing, discounts, and deal structures.
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Work closely with Legal, Finance, and Sales to secure approvals and resolve blockers.
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Manage and improve the deal desk and renewal workflows to drive efficiency.
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Ensure deals follow company policies, legal standards, and margin guidelines.
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Create dashboards and reports on deal trends, pipeline, and performance.
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Identify risks early in negotiations and take action to mitigate them.
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Share best practices and standardize templates for repeatable deal types.
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Improve CRM workflows (HubSpot) and integrate deal desk data.
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Help automate approval processes and improve deal forecasting.
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Document processes and train GTM teams on deal desk usage.
Requirements
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3+ years of experience in Deal Desk, Sales Ops, Revenue Ops, or Commercial Finance, preferably in a fast-paced B2B SaaS environment.
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Deep understanding of deal structures, commercial terms, and B2B pricing models.
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Strong working knowledge of CRM and CPQ systems (HubSpot and Pandadoc are a plus), with experience building scalable workflows and approval processes.
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Ability to work cross-functionally with Sales, CS, Legal, and Finance to resolve deal blockers and increase velocity.
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Excellent problem-solving skills with a drive for automation and scale.
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Ability to collaborate across teams and communicate technical concepts to non-technical stakeholders.
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Comfortable working independently in a fast-paced environment.
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Alignment with Tractian’s mission and values.
COMPENSATION
• Competitive salary and stock options
• Optional fully funded English / Spanish courses
• 30 days of paid annual leave
• Education and courses stipend
• Employee Giving
• Earn a trip anywhere in the world every 4 years
• Up to R$1.000/mo for meals and remote work allowance
• Health plan with national coverage and without coparticipation
• Dental Insurance: we help you with dental treatment for a better quality of life.
• Gympass and Sports Incentive: R$300/mo extra if you practice activities
If you want to build a ship, don't organize people to collect wood, assign them tasks, and give orders. Instead, teach them to long for the vast and endless sea.
Antoine Saint-Exupery